{"id":313303,"date":"2023-11-28T14:16:25","date_gmt":"2023-11-28T20:16:25","guid":{"rendered":"https:\/\/tila.app\/support\/"},"modified":"2025-09-24T18:08:40","modified_gmt":"2025-09-25T00:08:40","slug":"support","status":"publish","type":"page","link":"https:\/\/tila.app\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-10px||||false|false&#8221; custom_padding=&#8221;||60px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; text_text_color=&#8221;#424242&#8243; text_font_size=&#8221;25px&#8221; text_letter_spacing=&#8221;0.5px&#8221; text_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;-5px||||false|false&#8221; custom_margin_tablet=&#8221;-5px||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">How can I contact customer service?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our dedicated support team is available seven days a week. You can contact us via email at <a href=\"mailto:soporte@tila.app\">support@tila.app<\/a>.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We strive to provide quick responses, ensuring you don&#8217;t have to wait long for assistance.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.03)&#8221; custom_padding=&#8221;||35px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato|700|||||||&#8221; text_text_color=&#8221;#191919&#8243; text_font_size=&#8221;52px&#8221; text_letter_spacing=&#8221;0.5px&#8221; text_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Frequently Asked Questions<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/Copia-de-Frame.png&#8221; title_text=&#8221;Frame Copy&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato|700|||||||&#8221; text_text_color=&#8221;#191919&#8243; text_font_size=&#8221;27px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>About TILA<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What is TILA?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato||||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;off|10px|10px||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">TILA<\/span><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\">  is an app that will help you meditate, rest, and sleep better through sounds, exercises, and guided or quick meditations. The app has 2 versions: free and premium, where through a membership you can unlock all the audios and existing sounds, and you will have access to all those uploaded later. <\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Is TILA Free?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">TIILA is a completely free download app, within it you can enjoy its Freemium resources, it also has its Premium version quite accessible with prices too low to those of similar applications.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where Do I Download TILA?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can download TILA completely free from any application store (Play Store, Apple Store and App Gallery)<\/span>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are the Features of a Premium Account?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the premium version you will find:<\/span><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">+400 meditations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Playlist Creation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Newsletter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Mood Tracker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Achievements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Sleep Tracker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Write to your fear<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Among many more&#8230; <\/span><\/li>\n<\/ul>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I Use TILA Offline?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, TILA needs internet access to give me a complete and personalized experience to your needs.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are Achievements?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;off|||10px|10px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">In TILA, achievements are goals or milestones that you can reach as you progress in your meditation and wellness practice. These achievements may include things like completing certain meditation programs, reaching a specific number of daily meditation minutes, or achieving a level of calm and personal well-being. Achievements give you a sense of satisfaction and motivate you to continue advancing on your path to tranquility and balance. Download TILA and discover how you can achieve your own achievements in meditation and wellness   <\/span>.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/calidad-premium.png&#8221; title_text=&#8221;premium-quality&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato|700|||||||&#8221; text_text_color=&#8221;#191919&#8243; text_font_size=&#8221;27px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;-4px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Membership<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Is TILA Free?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;off|10px|10px||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">TIILA is a completely free download app, within it you can enjoy its Freemium resources, it also has its Premium version quite accessible with prices too low to those of similar applications.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What are the Features of Having a Premium Account?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the premium version you will find:<\/span><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">+400 meditations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Playlist Creation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Newsletter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Mood Tracker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Achievements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Sleep Tracker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Write to your fear<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Among many more&#8230; <\/span><\/li>\n<\/ul>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How Long Does the Trial Period Last?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Once you acquire your premium subscription you will have a 7-day free trial.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How to Deactivate Automatic Renewal or Cancel My Subscription?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off|||10px|10px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">To cancel the renewal go to <\/span><i><span style=\"font-weight: 400;\">Hamburger menu&gt;Subscription&gt;Cancel<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_button button_url=&#8221;https:\/\/tila.app\/preguntas-frecuentes\/&#8221; button_text=&#8221;Go to Frequently Asked Questions&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;on|off|off&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#894c92&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;20px&#8221; button_font=&#8221;Lato|700|||||||&#8221; custom_margin=&#8221;105px||||false|false&#8221; custom_padding=&#8221;10px|21px|10px|21px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;|40px||22px|true|false&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/Group-36556.png&#8221; title_text=&#8221;Group 36556&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-32px||||false|false&#8221; custom_margin_tablet=&#8221;-32px||||false|false&#8221; custom_margin_phone=&#8221;-140px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato|700|||||||&#8221; text_text_color=&#8221;#191919&#8243; text_font_size=&#8221;27px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;-47px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Support<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Where to Download TILA?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;off|10px|10px||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can download TILA completely free from any application store (Play Store, Apple Store and App Gallery)<\/span>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I Have a Subscription but Everything is Blocked&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The problems that may arise when acquiring your premium version of TILA<\/span><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\"> may be the following: <\/span> <\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your card is rejected by the bank. You will have to contact your bank directly, as this action is common for the security of your card. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Google sends a message that the account is blocked. If so, you will have to review your Google account settings in the Payments section to see if there is a problem or contact them directly. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the same thing happens in your iOS version, check that your card has a balance, is configured correctly, or that you do not have an outstanding balance, you can check this directly from your iPhone settings.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the problem that occurs is something different from your card or device, please send us an email to: <\/span><a href=\"mailto:pagos@tila.app\"><span style=\"font-weight: 400;\">pagos@tila.app<\/span><\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I Bought through the Website but I Can&apos;t Access&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Please verify that you have followed all the steps correctly, verify if there is a charge to your account, in case there is no charge in the name of TILA, perform the purchase process again. If the problem you are experiencing is persistent or different, send us an email to:   <\/span><a href=\"mailto:pagos@tila.app\"><span style=\"font-weight: 400;\">pagos@tila.app<\/span><\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I Have Problems on My Device, how Can I Solve it?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;off||||&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Check the following cases for which we believe you may have problems; have a stable internet connection, the version of your device is compatible with TILA, close the app and reopen it.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;I Forgot My Password, how Do I Reset it?&#8221; open_toggle_text_color=&#8221;#222222&#8243; icon_color=&#8221;rgba(0,0,0,0.03)&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#222222&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_font_size=&#8221;17px&#8221; title_letter_spacing=&#8221;0.5px&#8221; title_line_height=&#8221;1.3em&#8221; closed_title_font=&#8221;Lato|700|||||||&#8221; closed_title_letter_spacing=&#8221;0.5px&#8221; body_font=&#8221;Lato|300|||||||&#8221; body_text_color=&#8221;#444444&#8243; body_letter_spacing=&#8221;0.5px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-28px||||false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;off|||10px|10px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">You can reset your password manually from <\/span><b><i>onboarding&gt;Forgot your password?&gt;enter the code that arrived in your email&gt;put in a new password<\/i><\/b>.<\/p>\n<p>[\/et_pb_toggle][et_pb_button button_url=&#8221;https:\/\/tila.app\/preguntas-frecuentes\/&#8221; button_text=&#8221;Go to Frequently Asked Questions&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;off|on|on&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#894c92&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;20px&#8221; button_font=&#8221;Lato|700|||||||&#8221; custom_margin=&#8221;105px||||false|false&#8221; custom_margin_tablet=&#8221;105px||||false|false&#8221; custom_margin_phone=&#8221;40px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;10px|21px|10px|21px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|hover&#8221; custom_padding__hover=&#8221;|40px||22px|true|false&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/daisy-s-hObd9ohpXhE-unsplash-1.png&#8221; custom_padding=&#8221;60px||50px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;22px||16px||false|false&#8221; custom_padding_tablet=&#8221;22px||16px||false|false&#8221; custom_padding_phone=&#8221;0px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Lato||||||||&#8221; text_text_color=&#8221;#eeeeee&#8221; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.5px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;Lato|900|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;50px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;18px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; text_letter_spacing_tablet=&#8221;0.5px&#8221; text_letter_spacing_phone=&#8221;0.5px&#8221; text_letter_spacing_last_edited=&#8221;on|desktop&#8221; text_line_height_tablet=&#8221;1.4em&#8221; text_line_height_phone=&#8221;1.4em&#8221; text_line_height_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;35px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_line_height_tablet=&#8221;&#8221; header_line_height_phone=&#8221;1.2em&#8221; header_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>Download TILA<\/strong><\/h1>\n<p>Anyone can learn to meditate and improve their lifestyle.<br \/>Download TILA from your favorite store.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/Apple-Store.png&#8221; title_text=&#8221;Apple Store&#8221; url=&#8221;https:\/\/apps.apple.com\/lc\/app\/tila-sleep-meditation-and-calm\/id1542253549&#8243; align=&#8221;right&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; transform_translate_linked__hover=&#8221;off&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;70%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;||3px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover=&#8221;0px|-5px&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/Google-Play.png&#8221; title_text=&#8221;Google Play&#8221; url=&#8221;https:\/\/play.google.com\/store\/apps\/details?id=com.companyname.tila&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; transform_translate_linked__hover=&#8221;off&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;70%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover=&#8221;0px|-5px&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/tila.app\/wp-content\/uploads\/2023\/11\/App-Gallery.png&#8221; title_text=&#8221;App Gallery&#8221; url=&#8221;https:\/\/urldra.cloud.huawei.com\/oAKy0rKEvu&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; transform_translate_linked__hover=&#8221;off&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;70%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;3px||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_translate__hover=&#8221;0px|-5px&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can I contact customer service? Our dedicated support team is available seven days a week. You can contact us via email at support@tila.app. We strive to provide quick responses, ensuring you don&#8217;t have to wait long for assistance.Frequently Asked QuestionsAbout TILATILA\u00ae is an app that will help you meditate, rest, and sleep better through [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","footnotes":""},"class_list":["post-313303","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Tila App% Tila App Tila App%.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tila.app\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Tila App% Tila App Tila App%.\" \/>\n<meta property=\"og:description\" content=\"How can I contact customer service? Our dedicated support team is available seven days a week. You can contact us via email at support@tila.app. We strive to provide quick responses, ensuring you don&#039;t have to wait long for assistance.Frequently Asked QuestionsAbout TILATILA\u00ae is an app that will help you meditate, rest, and sleep better through [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tila.app\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Tila App\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-25T00:08:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tila.app\/en\/support\/\",\"url\":\"https:\/\/tila.app\/en\/support\/\",\"name\":\"Support - Tila App% Tila App Tila App%.\",\"isPartOf\":{\"@id\":\"https:\/\/tila.app\/en\/#website\"},\"datePublished\":\"2023-11-28T20:16:25+00:00\",\"dateModified\":\"2025-09-25T00:08:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/tila.app\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tila.app\/en\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/tila.app\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home page\",\"item\":\"https:\/\/tila.app\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tila.app\/en\/#website\",\"url\":\"https:\/\/tila.app\/en\/\",\"name\":\"Tila App\",\"description\":\"Where calm meets your mind.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/tila.app\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Tila App% Tila App Tila App%.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tila.app\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - Tila App% Tila App Tila App%.","og_description":"How can I contact customer service? Our dedicated support team is available seven days a week. You can contact us via email at support@tila.app. We strive to provide quick responses, ensuring you don't have to wait long for assistance.Frequently Asked QuestionsAbout TILATILA\u00ae is an app that will help you meditate, rest, and sleep better through [&hellip;]","og_url":"https:\/\/tila.app\/en\/support\/","og_site_name":"Tila App","article_modified_time":"2025-09-25T00:08:40+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"17 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tila.app\/en\/support\/","url":"https:\/\/tila.app\/en\/support\/","name":"Support - Tila App% Tila App Tila App%.","isPartOf":{"@id":"https:\/\/tila.app\/en\/#website"},"datePublished":"2023-11-28T20:16:25+00:00","dateModified":"2025-09-25T00:08:40+00:00","breadcrumb":{"@id":"https:\/\/tila.app\/en\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tila.app\/en\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/tila.app\/en\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home page","item":"https:\/\/tila.app\/en\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/tila.app\/en\/#website","url":"https:\/\/tila.app\/en\/","name":"Tila App","description":"Where calm meets your mind.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tila.app\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/pages\/313303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/comments?post=313303"}],"version-history":[{"count":1,"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/pages\/313303\/revisions"}],"predecessor-version":[{"id":313306,"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/pages\/313303\/revisions\/313306"}],"wp:attachment":[{"href":"https:\/\/tila.app\/en\/wp-json\/wp\/v2\/media?parent=313303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}